All Systems Operational

Alation Cloud Service Operational
Americas (US-east) Operational
Americas (US-west) Operational
Canada (Montreal) Operational
EMEA (Ireland) Operational
EMEA (Frankfurt) Operational
APAC (Sydney) Operational
APAC (Singapore) Operational
APAC (Tokyo) Operational
APAC (Mumbai) Operational
PoV (Proof of Value) Operational
Alation Cloud Service - Dev Operational
Americas (US-east) - Dev Operational
Americas (US-west) - Dev Operational
Canada (Montreal) - Dev Operational
EMEA (Ireland) - Dev Operational
EMEA (Frankfurt) - Dev Operational
APAC (Sydney) - Dev Operational
APAC (Singapore) - Dev Operational
APAC (Tokyo) - Dev Operational
APAC (Mumbai) - Dev Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Oct 29, 2025

No incidents reported today.

Oct 28, 2025

No incidents reported.

Oct 27, 2025

No incidents reported.

Oct 26, 2025

No incidents reported.

Oct 25, 2025

No incidents reported.

Oct 24, 2025

No incidents reported.

Oct 23, 2025

No incidents reported.

Oct 22, 2025

No incidents reported.

Oct 21, 2025
Metadata extraction / QLI failures with BAD REQUEST HTTP response headers
Resolved - Fix has been implemented and confirmed to successfully resolve the issue. Root cause was result of AWS US-East-1 outage from previous day (Monday, October 20).
Oct 21, 21:04 UTC
Identified - Cause has been identified and fix implemented. Working on resolution.
Oct 21, 18:35 UTC
Investigating - We are currently investigating an issue with the MDE Pipeline service, which is preventing data extraction and causing errors. The error is related to a timeout connection to the pipeline service. Our team is working to resolve the issue as quickly as possible.

We will keep you posted with the progress as it becomes available.
Oct 21, 17:26 UTC
Oct 20, 2025
Service Degradation for EU Customers
Resolved - The issue that was impacting customers in the EU region has been resolved, system performance is showing normal performance, and the services are now operating normally.
Oct 20, 14:25 UTC
Update - A subset of EU customers may experience:
Slower load times or timeouts when accessing the Alation application.
Delays in query execution, search indexing, and accessing catalog services
Oct 20, 12:20 UTC
Identified - We are investigating reports of degraded performance impacting customers in the EU region.
Oct 20, 09:45 UTC
Third-party provider outage (AWS)
Resolved - The underlying AWS service has recovered, and all Alation services have returned to normal operation for affected customers. Our teams will continue to monitor the environment to ensure continued stability.
Oct 20, 10:00 UTC
Monitoring - AWS further reports “significant signs of recovery”: most requests should now be succeeding, though some services still have latency and backlog to clear. We see early signs of Alation service recovery; we will keep you updated.
Oct 20, 09:54 UTC
Update - AWS states that they are still working on finding the root cause and actively working on the issue.
Oct 20, 08:45 UTC
Identified - We have detected elevated error rates and degraded performance across parts of the Alation platform. This is caused by a service disruption at AWS, which is affecting one or more of their core services that Alation depends on. Our own systems are healthy, but upstream instability is affecting service delivery for our users.

Impact:
Some users may experience slower response times, timeouts, or failures when using certain features (for example: data catalog search, ingestion jobs, API calls or dashboard refreshes).

Data integrity is not impacted; no data loss or corruption has been detected. Queued operations will retry automatically once upstream services recover.
Oct 20, 07:40 UTC
Oct 19, 2025

No incidents reported.

Oct 18, 2025
Planned Maintenance: Upgrade to 2025.3.1 for US
Completed - The scheduled maintenance has been completed.
Oct 18, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 05:00 UTC
Scheduled - We are excited to announce the next software release from Alation.

This is an advance notice of an upcoming planned maintenance. During that time, Alation will not be available for the specified services, which will be upgraded at that time.

For more information on what's new in this release, please refer to the Release Notes once the scheduled maintenance is completed.
Oct 6, 05:41 UTC
Planned Maintenance: Upgrade to 2025.3.1 for Canada
Completed - The scheduled maintenance has been completed.
Oct 18, 07:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 18, 01:00 UTC
Scheduled - We are excited to announce the next software release from Alation.

This is an advance notice of an upcoming planned maintenance. During that time, Alation will not be available for the specified services, which will be upgraded at that time.

For more information on what's new in this release, please refer to the Release Notes once the scheduled maintenance is completed.
Oct 6, 05:42 UTC
Oct 17, 2025

No incidents reported.

Oct 16, 2025

No incidents reported.

Oct 15, 2025

No incidents reported.

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