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Data Products Service — Elevated Latency and Errors

Incident Report for Alation Cloud Service

Resolved

This incident has been resolved. Data Products and Alation AI are operating normally. A detailed RCA will be shared shortly.
Posted May 20, 2026 - 19:04 UTC

Monitoring

The underlying issue has been mitigated. Data Products and Alation AI are returning to normal operation. We are continuing to monitor service health to confirm full recovery.
Posted May 20, 2026 - 17:25 UTC

Identified

We have identified the root cause of the elevated latency affecting Data Products and Alation AI. The team is working on mitigation.
Posted May 20, 2026 - 16:07 UTC

Investigating

We are investigating elevated latency and intermittent errors affecting the Data Products and Alation AI. Other Alation functionality is unaffected. Mitigations are in progress and our team is actively working to identify the root cause.
Posted May 20, 2026 - 15:38 UTC
This incident affected: Alation Cloud Service - Dev (Americas (US-east) - Dev) and Alation Cloud Service (Americas (US-east)).